At Jugnu we are committed to ensuring the highest level of service. Whilst we hope you are delighted with your order. We do not offer any return of exchange under normal conditions. We only offer conditional exchange if you face quality issues with the product.

If you find the product faulty in terms of its quality or the work done, you have to get back to us within 48 hours of delivery. After you generate a query, the Quality department of the company will look into the issue and get right back to you. After reviewing the product, we may offer you an exchange or store credit for future purchases in case of any major fault.

Moreover, orders those are customized or given a discount on are not eligible for Return, Refund or Chargeback.

Contact Us:

If you have any questions or concerns about our refund policy or the return process, please feel free to contact our customer support team at Phone number +92 300 8908889 Email: We are here to assist you.

By making a purchase with Jugnu Lahore, you agree to adhere to our refund policy.

Thank you for choosing us for your shopping needs.